United Community Action Program, Inc.
Partnering with Oklahoma Communities for over 35 years
Transportation Services

 

 

 

 

 

        
Operating Schedule
                            Fare Schedule (one way)

Bristow, Sapulpa, Pawhuska                                           $1.00

Weekdays:  8:00 am – 4:00 pm


Ponca City
                                                                                                                        $2.00 Public 
Weekdays:  5:00 am – 6:00 pm                                            $1.50 Seniors/Disabled/Youth

Saturdays:  6:30 am to 1 pm                                                Rides must be scheduled by Noon Fri.

      Ponca City to McCord                                                     $2.50                         

      Ponca City to White Eagle                                               $2.50
      Ponca City to Newkirk                                                    $5.00
      Ponca City to Tonkawa                                                   $7.50
      Ponca City to Blackwell                                                   $10.00

Bartlesville

Weekdays:  7:30am – 5:30 pm                                             $2.00

    Bartlesville to Dewey                                                        $5.00
    Dewey                                                                            $1.00

Intercity Bus Service Connection at Dewey Bus Stop
    Tuesday through Friday    Noon

COMING SOON - New Service Area
Cimarron Transit will be expanding into the areas of Avant, Barnsdall, Ramona and Skiatook on October 19, 2009.  Check back for site information.

HOLIDAYS

Cimarron Transit is closed for all federal holidays including: 
New Years Day
Dr. Martin L. King, Jr. Day
Presidents’ Day
Good Friday
Memorial Day
Independence Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving Day and the following Friday
Christmas Day

CLOSURES  

When snow and ice make road conditions dangerous, Cimarron Transit service could be affected.  If the public schools are closed due to inclement weather, Cimarron Transit will also be closed. Cimarron Transit also reserves the right to close for a few  days each summer, to provide annual training for drivers.

TRANSIT SITES 
Pawnee                                    Bartlesville                    Ponca City ________________
501 Sixth Street                          309 SW Bucy                    313 N.  4th Street, Suite 103
Pawnee, OK  74058                     Bartlesville, OK                 Ponca City, OK  74601

Ride Line:  1-800-789-7314         1-918-336-2233              1-580-718-0444
                                                                                      1-580-718-0981

Email: rheisler@ucapinc.org         bvtrans@sbcglobal.net      poncatrans@sbcglobal.net

HISTORY
Cimarron Transit has been providing public transportation to communities in Creek, Kay, Pawnee and Osage counties, since 1999.  In Oct. 2003, Cimarron expanded into Bartlesville.  In July 2008, Cimarron expanded into Dewey.  Demand response, or curb-to-curb service is available in and around Bartlesville, Bristow, Dewey, Pawhuska, Ponca City, and Sapulpa.  All services are “Open to the Public” on a first call, first service basis.  All requests are subject to availability.

Cimarron Transit contracts with Logisticare, Inc.; Head Start; Developmental Disability Services Division; City of Ponca City; City of Bartlesville; Edwin Fair Community Mental Health Center; Department of Human Services and Department of Rehabilitative Services.


TO SCHEDULE A RIDE
 

The dispatcher is available Monday through Friday from 8 am to 4 pm to schedule your ride.  The dispatcher will need to know the time of your appointment, where to pick you up, where you are going, and whether you need a return ride.  The courtesy of a minimum one-hour advance notice is requested. 

FIVE MINUTE WAIT  

Please be ready 10 minutes prior to your scheduled pick up time, but be flexible, to allow the driver to arrive within a 20 minute window.  Upon arrival, drivers will wait only five minutes before continuing on to their next pick up.  Unless a rider has an emergency or has an unavoidable 
incident that has been communicated to the dispatcher or driver, Cimarron Transit will not wait
more than five (5) minutes.  Once the driver moves on from your location, after waiting five
minutes, that trip will be considered complete.  If a rider calls in to say he/she missed the ride,
the rider can reschedule at the next available opening.  No priority will be given and the rider will
be expected to pay for the missed trip.

BOARDING THE BUS
    Have fare or pass ready when boarding a vehicle.  Drivers are not required to make change.
    Watch your step while boarding and exiting the vehicle.  Use hand rails.


CANCELLATIONS

Riders are expected to cancel a ride, if the ride is no longer needed.  It is acceptable to cancel at
least 15 minutes prior to driver arrival, either per phone call or by leaving a message on the answering machine.  To cancel when the driver arrives is not acceptable practice and you will be expected to pay for the missed trip. 

SPECIAL NEEDS 

Vehicles feature ADA accessible lifts or ramps.  Please inform the dispatcher if you require
additional assistance or use a mobility device.  This information can be communicated to the
driver.  Knowing your special needs in advance will insure that the proper vehicle is dispatched.  Passengers using mobility devices may travel with a personal care assistant.  Although drivers will not act as caregivers, drivers can providing a steadying hand when loading and unloading a passenger from a vehicle. 

RIDERSHIP POLICY
To ensure customers have a safe and enjoyable ride, the driver will enforce the rules outlined here:
    
    Riders can board with what they can carry onto the vehicle and securely place at their feet or below the seat, not interfering with other passengers.  Drivers are not responsible for loading/unloading and carrying groceries/packages to the door.  If a passenger is unable to load or unload packages, the passenger must be accompanied by a companion to assist, at no additional charge.

    No fighting, throwing of any objects, pushing, rough or loud behavior or vulgar language.

     All passengers are expected to buckle up.

     Drivers are not to enter any home.

    Drivers are not to wait longer than five (5) minutes for any passenger.  Once a driver moves on from the location (after waiting five minutes) the trip is considered complete.  The rider can call to reschedule a ride at the next opening, however, no priority will be given and the rider is expected to pay for the missed trip.

    All passengers must exercise personal hygiene.

    All passengers must wear shoes and shirts.

    Passengers must have correct change, drivers are not required to give change.  The-ride passes are readily available.  If a stop is made for a rider to obtain change, the rider will be charged for the stop.

    No nonprescription drugs, alcohol, firearms or fireworks, or weapons are permitted on CPTS vehicles.

    No hazardous chemicals, materials, or batteries of any kind are permitted on board.

    No eating or smoking.  Drinks may be allowed only with lids.

    Passengers using mobility devices may travel with a personal care assistant at no additional cost.

    Riders are expected to cancel a ride, if the ride is no longer needed.  It is acceptable to cancel at least 15 minutes prior to driver arrival, either per phone call or leaving a message on the answering machine.  Cancellation when the driver arrives is not acceptable practice.  If a rider does not cancel a ride in advance, the ride must be paid for the next time the rider boards a CPTS vehicle.

    All passengers will refrain from unnecessary conversation that may distract drivers while the CPTS vehicle is moving.
    
    Riders are expected to pay for any missed rides or a "no show", unless canceled in advance of driver's arrival.  If a client has a standing ride, but is a 'no show' three times, future trips will be canceled.  The rider will then be required to call in rides on a daily basis and future rides will be scheduled subject to availability.

    Parents/guardians are required to belt in each child appropriately.  The parent/guardian will be expected to sit nearby all children.  Parents/guardians are not to leave children unattended in the vehicle.

    Riders will not be permitted to leave packages on the vehicle when making multiple stops.

    Children 12 years of age and under will be required to be accompanied by an adult or guardian.

    All passengers must schedule rides and changes through the dispatcher.  Changes will not be accepted through the driver.
    
Pets must be stored in a pet carrier, except certified aid animals.

Failure to abide by these rules will result in the removal or expulsion of the individual or individuals from Cimarron Public Transit.











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